Cash Advance Administrator - Search

tesh94 · ‎Dec 17, 2019

Hi,

For Cash Advance Administrators, the search functionality isn't as robust and I have been encountering issues with it.

When using the Cash Advance key filter to search for an employee's cash advance, I am getting application error. Reason we're using Cash Advance key is because we have our posting done automated via the Concur - SAP FI integration tool.

Can anyone advise on this?

Regards,

Pritesh Jit Singh

AshleyB · ‎Dec 23, 2019

Hi @tesh94

Thanks for posting!

This is an interesting topic. There is some documentation on the Cash Advances with the Concur - SAP FI integration tool here on page 34: https://help.sap.com/doc/b667332dbad548d59118a6404d787106/1905/en-US/BYD_Concur_Integration.pdf You may already have this but more information never hurts.

This might also be a good question for our User Admin Group. There you will have access to User Admins who might have more experience with this topic. They might have some tips to share.

Hope this helps!

Best,
Ashley Bragg
SAP Concur - Community Manager

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cathsnt

Hi,

I also have an issue with cash advance admin transaction.

In the "Cash Advances" tab, whean searching by Cask Advance Key (which does not seem to be the same as cash advance ID), there is an error: "Unexpected System Error. Please try your action one more time. If you encounter the error again, please forward all information, including the events leading to the system error, to your Expense administrator"

Thanks for your help

Catherine

KevinD

@cathsnt It is likely we no longer use "key". I know we discontinued its use with Concur Expense, so I'm guessing we did the same with Cash Advance.

Thank you,
Kevin
SAP Concur Community Manager
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cathsnt

Hi Kevin,

Thanks for your feedback.

It is true that key is not used anymore, you can't find it in any form.

But when you use the Cash Advance Administrator access in Concur (Administration/Tools) it is not possible to the search using this Cash Advance ID. The filter only works with Cash avance key.

I searched the key using a BI report and then the filter works.

It seems to be a bug.

Thanks

Catherine