Anyone have experience with implemeting an AMEX corproate card program feed into Concur that will include candidate travel information and how it is handle within Expense? Due to our line of business, a candidate will either call our travel agent to make a booking or an EA will call the travel agent to make the booking on behalf of the candidate and be required to enter some basic information that pertains to a project. Curious on how others handle those candidate transactions that come across on the corproate feed into Concur as if the booking is made under the EA, we need to capture the candidate information so it could be included as part of the expense report submission.
This could be a good question for our User Admin Group as well. Have you asked your fellow admins yet? They might have some good insights on the subject. I look forward to hearing from them.
Thanks for starting this discussion!
We use Amex but we do not allow Guest travel to flow into Concur. It is handled on a meeting card and reconciled outside of Concur by each mtg card holder. Since the card data flows into Concur based on an employee ID, the mtg cards have a different personnel ID that does not allow them to flow into a Concur account. We use a separate booking tool outside of Concur, so there is no itinerary flow either. Our Guest travel is not significant each month to bring into Concur for reconciliation.
If you plan on using a mtg card for guest travel, you could set up each card holder with a specific ID for use within Concur and attach the card number to that for booking. In the past, we did put "pc-" in front of the ID # and used Concur for reconciling.