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scervantez
New Member - Level 1

processor reject one line item

Can I as a processor send back one line ?

7 Replies
SAP Concur Employee
SAP Concur Employee

Re: processor reject one line item

This is a feature that can be turned on. Are you on SAP Concur Professional or Standard? 

JessicaL
Routine Member - Level 2

Re: processor reject one line item

Yes, it can be turned on by Concur Support. We choose to only allow that for certain expense types - meals and transport, basically.

Best,

 

Jessica Lynch
Associate Accountant & Travel Manager
DavidN
Occasional Member - Level 3

Re: processor reject one line item

I did not know about this feature. How does it work?

SAP Concur Employee
SAP Concur Employee

Re: processor reject one line item

Hi David,

The feature is called "Send Back Expense" and it is simply a checkbox that can be added to each expense entry form. The check box can be set to be modifiable by approvers, processors, or both. When reviewing, the approver or processor can check that box and click save for each line item that is a problem. When they are done, they click the Approve button and the expense report splits in two: part of it moves forward and part of it goes back to the user. The part that gets sent back gets title "Addendum to" the original expense peort name.

Thanks,

 

Grant Chase - Sr. Training Consultant - SAP Concur, Global Learning Services
bonniechristy
Occasional Member - Level 2

Re: processor reject one line item

Will the "Send Back Expense" feature be difficult to work thru with using the NextGen UI?  We are switching preview on for all to NextGen in February.  Should we hold off on starting the Send Back Expense feature? 

SAP Concur Employee
SAP Concur Employee

Re: processor reject one line item

From my understanding this feature should not be impacted by the new UI.

Grant Chase - Sr. Training Consultant - SAP Concur, Global Learning Services
CarmenJ
Occasional Member - Level 2

Re: processor reject one line item

Could you help me a bit on this one?    I had Concur turn on that feature for us in January, but nothing looks different.   I don't see the referenced box to select the line item to send back.  I do see the same box I've always seen on the left side of the expense line.

HELP!