Not sure where we are logging these now. We have ran across a few additional issues and wanted to see if others are still finding items not working as expected.
You've come to the right place. And I'm the right person to report back and track down answers to your questions/comments regarding the new UI.
THANK YOU for providing this feedback, and please stand by while I go reproduce what you describe and come back to you.
Hello again, hello @MGordon!
Please get back to me about #1 when you have a chance.
As for number one, both the end user and approver should see the 3rd level when it is available. This is helpful when the end user is preparing the report with multiple transaction with the same vendor. It is helpful for the approver to see the actual expenses even if the receipt is not required.
Because the new UI is still in a Preview stage, some features are not yet available. So, even though you don't see the MRA now, I believe it will be released when the final version is released. I know the development team is releasing features during this preview time, but I don't know when the MRA will be released.
The Missing receipt form is just in a different place and once I found it, I am ok with where it is. It doesn't need to be easy for the associate. Thanks!
I discovered an issue today. We cannot view the tax configuration details on an expense. For example, when reviewing a Canada transaction we could previously read the tax type, the rate and the reclaim amount. This is no longer visable with the new UI.
Everyone needs to see the level 3 data easily.
One of the disconnects here is that Concur does not understand what administrators do with the tool. We do not use Processor to handle our daily work of helping employees and researching expenses or resolving issues. There are many reasons we don't use processor I can spell out if need be. There is no reason we'd want to use Processor except for auditing.
What we do use is Proxy. We use proxy all day long, every day of the week. My whole team of 6. Proxy is an essential tool for us to do our jobs.
Concur keeps saying -these changes don't effect you - and you are wrong. They have a huge impact.