Highlighted
dworth
Occasional Member - Level 3

Expenseit suddenly missing from app

Anyone else lose ExpenseIt from their app?  We had it for over a month cause I saw it was an option here.  Smiley Happy  Now, as of yesterday, it has disappeared and I just see Receipt.   I called support and they said we didn't have it but our contract clearly states it is included.

 

Thanks!!

Darryl Worth
American Society of Hematology
4 Replies
clayw1963
Occasional Member - Level 2

Re: Expenseit suddenly missing from app

I just checked and mine is still there.

In August expenseit will become a part of the Concur app.

 

Clay Wilson
SAP Concur Employee
SAP Concur Employee

Re: Expenseit suddenly missing from app

Hi,

Melissa from SAP Concur here.

 

May I please ask you for the name of your company?

Do you have a case number for your interaction with the SAP Concur Support?

I want to ensure we help you get to resolution.

 

Thanks,

Mélissa

Senior Portfolio Product Manager
SAP Concur
dworth
Occasional Member - Level 3

Re: Expenseit suddenly missing from app

I updated my signature line.... so it looks like it is added and is retroactive too!!

 

We have the Concur app, loaded on Apple and Android.  Both went out but are now back on.  Expenseit in the bottom left corner was replaced with "Receipt."

Thanks!!

Darryl Worth
American Society of Hematology
SAP Concur Employee
SAP Concur Employee

Re: Expenseit suddenly missing from app

Good to hear that it was resolved!

 Mélissa Michelon

Senior Portfolio Product Manager
SAP Concur