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Bjgellis
New Member - Level 2

Concur Mobile App

Am I the only person that is getting a password error message trying to sign on to the mobile app today?

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3 Replies
slipstream
Occasional Member - Level 1

Re: Concur Mobile App

do you have an iphone and have updated to ios 12 ? 

thats affecting my login at the moment 

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JessicaL
Routine Member - Level 2

Re: Concur Mobile App

Hello,

You may need to re-install the app. Sometimes, after an update, that will do the trick. However, if not, you may want to contact Customer Support.

Best,

Jessica Lynch
Associate Accountant & Travel Manager
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JenniferStrong
Occasional Member - Level 2

Re: Concur Mobile App

I had a user who couldn't get logged in and was receiving error messages. They tried uninstalling and redownloading the app. After I reset his password, it worked!

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