connor2409
New Member - Level 1

unable to load imported card transaction

I am trying to submit a new wfh expense that i bought on my personal card. I have added my receipt and confirmation from my bank that the transaction was processed however it has mentioned that I am still currently unable to submit my request. This is due to the following error message "This expense cannot be submitted until it is matched to an imported card transaction. If this was not paid via firm-issued Corporate Card, you may edit the payment type of the expense to reflect the actual payment method.". Anyone any ideas how to resolve this issue?

 

1 REPLY 1
KevinD
Community Manager
Community Manager

@connor2409 open the entry in question then click the Payment Type field drop down arrow. Choose Cash from the list, then Save. That should clear it up.


Thank you,
Kevin
SAP Concur Community Manager
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