recovering an expense after approval

[anaskl]

Hello

Can we recover an expense after  approval " status : sending for payment " ?

PS : the purpose is to recover an expense because it was link to the wrong cost center

Thanks 

[cjmarimo]

Hello @anaskl ,

Once an expense report reaches “Pending Payment” status, it can no longer be recalled or modified by the user. Please contact your Finance or Concur support team to check if it can still be stopped; otherwise, the correction will need to be handled through a financial adjustment.

How Do I Recall a Report in SAP Concur? - SAP Concur Community

🟣I hope this is helpful! ✔️

Best Regards,
CJ

[KevinD]

@anaskl to add a bit more to @cjmarimo response...what you are asking is possible IF, the batch the report is on hasn't been closed and IF your company has activated the Recall to Processor. Most of the time though, the batch is already closed and therefore the report is stuck as is. 

However, there is another scenario...if you company uses ICS (Integration with Concur Solutions) then reports can be edited post payment. You likely won't know if your company uses this, but if you can open the report, click Report Details and choose Audit Trail, you might be able to see the last person who approved the report and reach out to them to see if they can tell you.