problem with the expense creation

[npirro]

Hello,

I have deleted accidentally a travel request of 6 months ago, to which is related an expense report. For this reason, i cannot move forward it, for the next approval levels. How can I solve the problem? Without this resolution I cannot have back my money. Please help me!

Thank you,

[KevinD]

@npirro what is the full name of the expense report the travel request is related to? Also, is the expense report already submitted and approved? 

[npirro]

The travel request name is DLLRQ Pomigliano_28_29/01/2026 The expense report name is NWTL31. The expense report was approved, when the travel request was active, After the expense report was rejected for the hotel voucher missing, i inserted the voucher but i couldn't move forward the expense report because in the meantime i have accidentally cancelled the travel request. Could you help me? thank you 

Nicola Pirro

[KevinD]

@npirro the only two things I can think of are:

1. Create a new travel request, submit it and wait for it to be approved then assign to the expense report. Canceled requests cannot be reopened.

2. The message you received said that you need to provide documentation (like receipts) for your expenses. You might be able to just attach the receipts and try and resubmit the report without a travel request attached. 

[npirro]

Good moorning,

answering to your proposals:

1) I cannot open a new request because more than 60 days have passed, we are talking of a request of january;

2) I have attached the receipt, and I have tried to send the expense report, but the system locked me because there isn't an active request.  

How can i solve the problem?

Thank you,

best regards,

Nicola Pirro