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only 2 out of 15 expenses available in Concur
Hello! I am not sure why only 2 expenses are available in concur. I need to do my expenses and the credit card has all the info. Any advice would be great!
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@Pdavidson is the issue still happening or did the expenses finally show up?
Thank you,
Kevin
SAP Concur Community Manager
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Hi! They showed up 🙂 I am trying to understand what is the process and why some post sooner than others. It was not like that in the last company I was in
Thanks for responding!
P
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@Pdavidson There really isn't a concrete answer, but I explain it as there are three "people" involved in a transaction; the vendor, the bank and SAP Concur. If the vendor delays in processing transactions, then it likely will affect the amount of time for the transaction to show up. Usually a transaction should appear 3 days after the purchase. However, the key word is "should".
Thank you,
Kevin
SAP Concur Community Manager
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Depends on the credit card company forwarding the charges. Amex takes 3-4 business days for the charge to appear in Concur. I tell my people to be patient.
Agfa