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Hello,
One of our associates submitted an expense report before realizing his assigned approver is no longer in the company. His approver has been changed but I do not know how to return the expense report to him so he can resubmit.
Solved! Go to Solution.
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@JCKasai if you have the Processor role, you can pull up the report on the processor screen and send it back to the user or simply ask the user to recall their report.
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@JCKasai if you have the Processor role, you can pull up the report on the processor screen and send it back to the user or simply ask the user to recall their report.
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Thank you for your swift reply @KevinD .
The associate doesn't have the option to recall the report. I do not have the Processor role, but I have contacted a coworker who may just have it. I'll let you know if that works.
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@JCKasai hmmm...odd that the Recall option was turned off. Those are the only two options, so hopefully your co-worker has the processor role. 🙂
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@JCKasai great to hear. 🙂