expense accrual report entries not showing up

[kchin]

Hi 

I am running the standard expense accrual report and i have one employee that her data is not showing up.  Her expenses have not been submitted yet however i have other employees that have not submitted their reports for the month and they show up on my accrual report.  why is her's different? Why are they not showing up on this report?

Thanks

Karen

[PoojaKumatkar]

Hi @kchin ,

Could you please review the points below and verify whether the user's transactions meet these conditions?

1. Transaction Date Outside the Accrual Period
• Verify that the employee's expense transaction dates fall within the date range covered by the accrual report.
2. Expense Type or Payment Type Exclusion
• Check which payment type is selected in transaction and is that matching with your filter criteria selected in accrual report.
3. Country/Region
• Check which country (city of purchase) is selected in transaction and is that matching with your filter criteria selected in accrual report.
4. Expense Entry Status
• Confirm that the expenses are actually saved in Concur and not still pending import, draft creation, or missing required information.
• Depending on the report configuration, only expenses attached to an expense report (even if unsubmitted) may be included.

May be one of the condition is not meeting hence it is not reflecting in accrual report result.

If this answers your query, then please mark solution as accepted.