cannot submit an expense

[elin14]

I used a card on 9/30 but the error below keeps popping. It's around 1 week ago, I'm not sure what's wrong with it.  what should I do to correct?

Error -  In accordance with firm policy, all expenses must be submitted within 90 days of the incur date. No additional expense reports can be submitted until all charges > 120 days are submitted. Note, this includes all business and/or personal charges. As a reminder, please note that personal charges must also be submitted to the Personal/Non-reimbursable Expense type. 

[KevinD]

@elin14 in the screenshot below you'll see what is causing this error. You have an outstanding company card charge that hasn't been submitted. You need to create a new report, add this charge, provide the receipt, if required, then submit. Once you submit that one expense on a report, the error you received on the other reports should clear. 

Also, I noticed you have three other expense reports for OT meals. Is there a reason you are not combining these into one report? I would suggest doing so unless you have specifically been told otherwise. It is more time and cost effective to combine expenses into one report. 

[samasuraj]

Hi @elin14

Please try the below. Hope it helps.

This SAP Concur error is not related to your September 30 transaction. It indicates that you have one or more older corporate credit card charges exceeding 120 days that must be submitted first.

How to resolve the Error?

1. Log in to SAP Concur → Expense → Available Expenses.

2. Review all outstanding corporate card transactions, especially those older than 120 days.

3. Check existing expense reports for any older transactions that have not been submitted.

4. Move the outstanding charges into an expense report and complete the required information.

5. For personal purchases made using the corporate card, select Personal/Non-reimbursable Expense, as required by your company policy.

6. Submit the overdue expenses for approval.

7. Once the overdue charges are cleared, try submitting your September 30 expense again.

Important: If you cannot locate the overdue transactions, contact your SAP Concur Administrator or Corporate Card Team. They can help identify the charges triggering the blocking audit rule.

Conclusion: The error is caused by the company's 90-day expense submission policy and 120-day overdue transaction control, not necessarily by a problem with your recent card transaction.

Thanks & Regards

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Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant