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yunhuafu
Occasional Member - Level 1

canceled trip and expense report reminder

Hello, 

I booked a flight, filed the expense report ($896.70), got approved and balance cleared.
Later on I had to cancel my flight, I got the ($866.70) back. 
Now I got the email alert says that "you have 1 outstanding credit card transactions that have not been submitted since 42 days.
As mentioned in the Siemens Travel Policy, expenses have to be claimed in a timely manner.
Managing these outstanding transactions creates a high manual effort and may lead to further negative consequences for Siemens.
"
What can I do? Can I ignore it since it's money back? or is there a process to follow? 

Thanks!
Amanda Fu

2 REPLIES 2
KevinD
Community Manager
Community Manager

@yunhuafu without seeing your profile, did you receive a card transaction with a negative amount or an amount in parentheses? If so, treat this like any other card transaction. The caveat is you must have other card transactions on the same report that total more than the credit. Once you do, submit like any other report.


Thank you,
Kevin
SAP Concur Community Manager
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yunhuafu
Occasional Member - Level 1

Hi Kevin, thank you for your reply.
Below are my transactions. Can you let me know what exactly do I need to do? Shall I somehow spend this money and file a report? Thanks! 
canceled flightcanceled flight