Why is "payment confirmed" status not syncing from SAP to Concur?

[jirobles]

Hello colleagues,

I would like to ask about the following scenario:

After the posting is completed in transaction CTE_POST_MONI, the automatic payment to the employee is executed. However, the payment status remains as "Partially paid". At this point, we need to manually go to Document → Synchronize Payment, and only then the status changes to "Paid".

Following that, we have to send the Payment Status to Concur so that it updates from "Sent for payment" to "Payment confirmed".

Is this the standard/expected behavior of the system?
Is there a way to automate this process through a background job or similar solution?

Thank you in advance for your support.

Best regards,

[KevinD]

@jirobles this type of question would be better asked in the Admin Group here on the Community. If you are a site admin at our company, you can request to join the admin group so you can ask your question there. 

You do need to have some admin permissions to be admitted to the Admin Group.

[jirobles]

Hi KevinD, thanks for the information. I have sent a request to join the admin group.

Best Regards

John