cancel
Showing results for 
Search instead for 
Did you mean: 
mayaale
Occasional Member - Level 1

Warning: The VAT has not been recovered fully for this receipt.

Hi, 

When claiming fuel this "Warning: The VAT has not been recovered fully for this receipt. " always comes up. 

Is there a reason why? and how to get rid of it? 

4 REPLIES 4
KevinD
Community Manager
Community Manager

@mayaale I just went into your profile and created a report. I added Fuel to the report, but did not see that warning. Do you have a screenshot of the warning or can you try and recreate it and take a screenshot, please?


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
mayaale
Occasional Member - Level 1

Hi, 

 

Please see the below image that I have attached as an example for the issue I am talking about. 

The issue seems to be persisting even after adding fuel receipts.

 

Concur fuel receipt error.JPG

Andras
SAP Concur Employee
SAP Concur Employee

Hi @mayaale , please remember to re-save the mileage expense entry (Personal Car Mileage or Company Car Mileage) in case the Fuel for Mileage expense was added after the mileage expense had been created. 

 

Hope this will help!


Best wishes,

Andras
SAP Concur

Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

NatashaHCC
Occasional Member - Level 1

Hi,  I have tried adding the fuel for mileage expense before adding the mileage claims, and have tried adding it after the mileage claims.   I have been into them and saved them too, but whatever order I build the claim, it still gets the warning message that the VAT cannot be fully recovered on all lines in my claims.  I have even tried just having one mileage claim for the one receipt but I still get the warning.  The fuel receipt is a higher value than the mileage claims so that is not the issue.  How do I sort this?