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How do i match these items. Total is €684 on card transaction.
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@smythj I'm not sure why you received all those separate items that total EUR684. I can see that there is one card transaction that shows the correct total, so all you need to do is delete all the items that say Pending from the report. Those are unnecessary as you have the citi card transaction and the receipt.
Once they are deleted from your report, you will likely see them in your Available Expenses list. You can then delete them from there as well.
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Hi, thank you for your help. Eventually got the invoice situation resolved and my manager approved my request in SAP. Now the report has been flagged as i entered my budget code for 2024 instaed of the 2025 budget code. This is captured in the Audit trail notes. My manager Ross Shanley can't access the expense to send back to me to Edit the Network code box with the new 2025 code. I also can't access/over write it as it is frozen for my access. Can you release it back so that i can edit it. Thank you
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REPORT ID: 9B9E9E1DD89C45DA96A5
REPORT HEADER: CEMBDR
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@smythj you will need someone at your company with the Expense Processor role to find your report and open it from the Processor screen. They should see a Recall to Processor button. Once they do that, they can then send it back to you so you can make the correction. Once corrected, resubmit the report. I'm sending you a private message here on the Community with two names you can contact.