I have two users that seem to have identical account set ups, however one has the ability to use the Missing Receipt Declaration and one does not. Is there a setting I might be missing that I can look at to try to figure out why one user does not have access to this feature? Both users are part of the same user group configuration, have identical permissions, and report to the same person. This is what the users screen who does not have the missing receipt declaration looks like.
@jhobbs313 is the screenshot you provided from the user themselves or did you proxy in to their account and take the screenshot? I'm asking because if you proxy in or act as a delegate, the Missing Receipt Declaration will not be available.
Without knowing who the two users are, I won't really be able to provide a good answer. I would need to look at their profiles, check the reports, look at the group set up, etc. If you want to send me a private message with the names of both employees, I can take a look.
Thank you,
Kevin
SAP Concur Community Manager
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