Unknown Expense

MLynch_MDLZ · ‎Jul 28, 2022

I have a charge from a hotel group in $ on my card that seems to have been charged twice - IE in Euro and then again in $. How do I remove this expense from my account? I have now been charged a late fee for this too.

Thanks

KevinD · ‎Jul 28, 2022

@MLynch_MDLZ if the transaction occurred outside your country of origin, then you will see the amount of the expense in the local currency and your country's currency.

Now, if there are two separate expense entries or line items that are showing, then it could be a duplicate charge. If you take a screenshot and post it here, I can tell you for sure.

Thank you,
Kevin
SAP Concur Community Manager
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MLynch_MDLZ · ‎Jul 28, 2022

Hi Kevin,

Thanks for your reply. It seems to be a charge from a hotel that I stayed in (I was also charged in £ and I provided a receipt and submitted). Should I contact the vendor directly?

Below is the image -

MLynch_MDLZ · ‎Aug 4, 2022

HI Kevin,

Could you advise who I should contact in relation to this expense? Should I contact the vendor directly?

Thanks