Unable to select expense type and showing undefined

[gwynethc]

Hi! Trying to submit expenses from my corporate card but I am unable to submit due to "Undefined" in expense type and I cannot select different expense type.

[PoojaKumatkar]

Hi @gwynethc ,

To resolve this issue, merchant code mapping needs to be done in backend configuration. 

I would suggest reaching out to your company Concur Administrator and tell them that you are getting "undefined" expense type for your credit card transaction so that they will look into the issue and do the necessary mapping changes.

Once that is done, you will see expense type for your credit card transaction.

Please find similar article below for your further reference:

If this answers your query, then please mark solution as accepted.

[KevinD]

@gwynethc the reason you cannot pick an expense type is because you forgot to pick a Report Type when you created the Expense Report. The Report Type tells the system which expense types to make available.  See my screenshot. So, just open the expense report you are working on, click Report Details, then select Report Header. Here you can select the Report Type.