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Unable to resolve exception requiring approval for amount
Hi,
I am encountering an error where unable to proceed with submission of claim as the exception indicates that the amount is more than allowed, hence approval is required (pls see screenshot below). How do I get approval following this exception message?
"The expense amount is over $xxx and approval is required"
Thanks
Thaddeus
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Just to update, I think I have to resubmit and add a new user approval to approve the amount first, before the request can move forward.
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@simthadd were you able to add the appropriate approver and get the report submitted?
Thank you,
Kevin
SAP Concur Community Manager
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Thanks @KevinD for the reply.
Have submitted a new request and added an approving authority. The request has since been been approved, and is now pending Concur Audit review - could I get your help to process it please?
Thank you.
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@simthadd my role here at SAP Concur doesn't allow for me approving reports. Your company is using our Audit Service, so your report is currently in a queue to be approved by our auditing team. I'm not part of the auditing team. Once your report is reviewed by our audit team, you will receive an email letting you know of the status change.
Thank you,
Kevin
SAP Concur Community Manager
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Noted with thanks!