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Unable to find user from User Administration UI
Hi,
I created a user using this API https://us.api.concursolutions.com/profile/identity/v4/Users, the response is 201 created but unable to find the user in User Administration Concur UI. What I have missed out here ?
Thanks!
Solved! Go to Solution.
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@fdjaja using api isn't in my area of expertise, so I'm not sure on the timing.
I suggest submitting a help ticket to Concur Support to see if they can help.
Thank you,
Kevin
SAP Concur Community Manager
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@fdjaja it looks like your site entity was moved to our US2 data center. That would explain why you cannot find the profile. It was created in one data center, but you are looking in another. Try creating the profile here: https://us2.api.concursolutions.com/profile/identity/v4/Users.
I don't know if it will work, but you could give it a try. Also keep in mind if a profile was indeed created, you might get an error stating that the Log In ID/Username is already in use.
Let me know what happens.
Thank you,
Kevin
SAP Concur Community Manager
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Hi @KevinD
Thanks for your reply. I created the user profile in us2 using https://us2.api.concursolutions.com/profile/v4/Users/ and from the provisioning status (
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I am also getting this error when creating user with role EXP_USER
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@fdjaja using api isn't in my area of expertise, so I'm not sure on the timing.
I suggest submitting a help ticket to Concur Support to see if they can help.
Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
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Hello I am having the same issue with our system. Could you possibly share the solution to your help ticket? Thank you!
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We are also experiencing this issue. Can you please share the solution to the ticket?
Thank you!
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Good Morning, Here is what I found:
1. Create a User using this API:
POST: https://{{host}}/profile/v4/Users/
with fields ~ the following
reimbursementCurrency | string | - | Required when using Spend User extension. Valid three digit currency code in the list of system reimbursement currencies. |
locale | string | - | Required when using Spend User extension. Valid locale from the list of configured locales as defined in [RFC5646]. Example: en-US |
country | string | - | Required when using Spend User extension. Valid ISO 3166 country code. |