Unable to change the "Search all WBS Elements" from No to Yes

[DCGreen]

I am attempting to submit an expense but keep getting an alert to add a WBS Element. When I open the page, I am unable to change the "Search all WBS Elements" filter from no to yes, so unable to select a WBS code. 

[PoojaKumatkar]

Hi @DCGreen ,

Could you please provide a full-page screenshot of the report where you’re encountering the error, along with the section where the field is visible?

This will help in understanding the field format and identifying any possible causes of the issue. 

Also can you try to search with asterisk (*). If you are aware of WBS code then you can setup filter criteria to "Code" and try to search with asterisk (*).

Sample screenshot:

To show all values

To show values begins with "123"

To show values ends with "47"

To show values that contains "47"

Try searching using this method and let me know if it works.

If this answers your query, then please marks solution as accepted. 

[DCGreen]

[KevinD]

@DCGreen did you try clicking in the WBS Element ID field to see if you can find what you need there? Also, the fields might be configured that you need to select a WBS Element ID first, then the WBS Element Name. 

[DCGreen]

I did, i'm getting the following error message - Supplier ID &9980101931& is invalid.

[KevinD]

@DCGreen could you take a screenshot of your entire screen please? I don't recognize the screen you are on. Also, what is it you are working on? Is it an Invoice/Purchase Request?

Also, I just looked up your profile and the one I found says Inactive. Has your company switched entities within the last few years? 

[PoojaKumatkar]

Hi @KevinD ,

Could you please review @DCGreen profile and identify where he is attempting to search or update the WBS code? The screen looks different, and I’m unable to determine whether the screenshot is from the Standard or Professional edition.

[DCGreen]

I am unable to edit the "Search in All WBS Elements"