Hello,
I need to start a ticket for a couple of issues we are having and I'm unable to get into that screen. I continually get the following message when I try to access that area. Is there a way I can email in a ticket? If so what is that address to email?
Thank you in advance for your help!
@hpaplham I don't know of an email address and calling the number will just tell you to go through the Help menu option where you are getting the error.
Maybe I can help with the issue, if you want to explain it here. 🙂
I'll also send you a list of your Authorized Support Contacts. These three people do have a designated phone number they can call to speak with Support. Check the little envelope icon in the upper right near your name in a couple of minutes.
Thank you,
Kevin
SAP Concur Community Manager
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Hi Kevin, I'm having the same problem. Are you able to help?
@desbat99 and @poirelp I don't any way to help with this, but you can try calling: +1 855-895-4815 and select the option for Authorized Support Contacts. This option is supposed to be for P1 issues, but maybe since the Support Portal is down, they will make an exception. Or maybe this qualifies as a P1 issue.
Thank you,
Kevin
SAP Concur Community Manager
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