Uber receipts erroring due to lack of Credit card transactions

[jdc8977]

I used the Uber business profile for a trip and linked it to my personal credit card. When I try to add the receipts for expense reports I get an error message "This is only an E-Receipt. This cannot be expensed until the associated credit card transaction appears in Concur. You must delete this transaction from the report." However I do not have a Company credit card for the data to appear. How do I add Uber receipts that are paid from a personal card?

[KevinD]

@jdc8977 One question for you...do you also happen to receive an email from Uber with the receipt? If so, then you have a couple of options. 1. take a screenshot of the email with the receipt and save it as a jpg or png or 2. Mouse over the e-receipt on your expense report and screenshot it when it opens. Then you will then need to create a new expense on your report using the Add New Expense button and select the manual option. Select the expense type of Car Service/Rideshare. Fill out all the details, then attach the screenshot you saved of the e-receipt to the entry. Lastly, delete the entry on your report that has the e-receipt and the error. 

Now, I'm sure while reading this you are wondering why you have to do it this way. Well, your company created what is called an Audit Rule that doesn't allow E-receipts that flow into SAP Concur be submitted without a company card transaction being associated to it. I don't know why they don't allow this, but I know how to work around it. This means in your case, you have to create the expense as an out of pocket or manual expense.