benjaminwalton
Occasional Member - Level 1

Uber Refund - to clear card transactions

I took an Uber trip on my personal account, but Uber charged my business card. I asked them to refund which they did.

Both the charge and at the refund card transactions are in my Concur Expenses to deal with.

I thought to submit both as an expense to clear them out. But my approver rejected saying this is for a zero amount - which is correct and what I'm wanting to do.

Is there another way to clear those card transactions, or is this the right way which I need to explain to my manager / approver?

3 REPLIES 3
KevinD
Community Manager
Community Manager

@benjaminwalton were those the only two entries on the report? If so, you can wait until you have other card transactions that can be added to the report. 

 

However, I would go back and speak to your manager and tell them that if zero amount reports were not permitted, then the company would have blocked those reports from being submitted. Since you were able to submit, you shouldn't be going against any company policy and therefore the report should be approved.

 

If you manager still won't approve it after explaining the above to them, then wait for other transactions to come in and those to the report. 


Thank you,
Kevin
SAP Concur Community Manager
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benjaminwalton
Occasional Member - Level 1

Yes, I have the initial card payment, and then another card payment which is the refund that cancels out and zero's the total.

@benjaminwalton Gotcha. So which of the two options I gave you did you use or are going to use? 🙂


Thank you,
Kevin
SAP Concur Community Manager
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