CR1
Occasional Member - Level 2

Trip separated in two parts

Hey everyone, 

 

For some reason my plane ticket and my hotel booking are separated into two different trips and I don't know how to put them together. 

 

I also have an issue where an expense can't be submitted because there's no card transaction attached. I bought it with my own personal card so there won't be a card transaction attached. How do I change this? 

 

Thanks! 

1 REPLY 1
KevinD
Community Manager
Community Manager

@CR1 For the no card transaction attached...if this item is currently on a report, go into the entry and look for the Payment Type field. See if you can change what is currently listed to Cash or Out of Pocket or something similar. If so, change it, then click Save. If there is no option for a payment type that indicates you purchased this on your own card, then delete the item from your report and create a new manual expense for this entry. Once the entry is created manually, you can then go to your Available Expenses and delete the the item you deleted from the report. 

 

As for the plane ticket and Hotel, are you saying when you go to the Travel home page in SAP Concur you see two itineraries? If so, this isn't any issue and won't cause anything strange to happen. Plus, itineraries cannot be combined. When it comes time to expense them, they are going to be put on the same report anyway. 🙂


Thank you,
Kevin
SAP Concur Community Manager
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