Trip cancelled, but expense still present in card transaction list

[hz481316]

I booked a flight that I then cancelled. In the card transaction list, the expense is still present. How should it be handled? Thank you very much

[KevinD]

@hz481316 because the card charge for the airfare is in your Available Expenses, then I take it you canceled the trip a few day after booking it, correct? Airfare isn't refunded when a trip is canceled, so you'll need to submit this expense just like any other expense. Most likely, you now have a credit with that airline to use at a later time. 

If you have any hesitations, you can call your company's travel agency before submitting the Airfare and make sure there is a credit for the purchased airfare.