Travel allowance requests

[l1anes]

We'd like to use Concur for travel allowance requests outside of the continental U..S., but the rates in Concur do not match the rates for U.S. territories (OCONUS) online. Is it possible to manually modify or update the current rate when creating a travel allowance?

[samasuraj]

Hi @l1anes 

Topic: Travel allowance requests

Please see the below. Hope this helps. 
——-  

SAP Concur calculates Travel Allowances based on the configured rate tables, destination, travel dates

and applicable allowance rules.

Users cannot manually overwrite the statutory per diem rate when creating a Travel Allowance Request.

However, certain adjustments may be available depending on your configuration.

Since the Travel rates for U.S. territories do not match the published OCONUS rates, please contact

SAP Concur Expense Administrator to verify:

1. Whether the correct OCONUS destination and rate location are selected.
2. Whether the applicable Travel Allowance rate tables are current.
3. Whether the correct statutory or company-specific rate bundle is assigned.
4. Whether a configurable rate bundle is needed to accommodate your organization's approved rates.

For Professional Edition, Administrators can review the settings under:

Administration > Expense > Travel Allowance Configuration.

SAP Concur supports configurable rate bundles, which may be used to supersede statutory rates where appropriate.

For U.S. Federal travel, OCONUS rates for Alaska, Hawaii, and U.S. territories are published through the

Department of Defense's Defense Travel Management Office (DTMO), rather than the GSA CONUS per diem schedule.

Correct the Rate Source or Configuration rather than overriding individual requests.

Also verify that the comparison uses the same location, effective date, and allowance component

(lodging versus meals and incidentals).

Please raise a SAP Concur Support case if the correct destination, dates, and statutory rate configuration are selected but the calculated rates still do not match the applicable published rates.

Official Reference: DTMO Per Diem Rate Lookup.

Thanks & Regards

—

Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant

[KevinD]

@l1anes end users cannot update the rates as they are set/configured to the site. I suggest contacting your assigned SAP Concur Customer Success Manager to see what options you have. We do have a newer travel allowance service that might allow for what you need to do.