nlynch91
Occasional Member - Level 3

Travel Itinerary

Hi All,

 

Do you know if it is possible for  the travel itinerary can be added by
default to the airfares booked through concur, so that the itinerary does
not need to be separately attached?

 

Cheers,

Niall 

2 REPLIES 2
KevinD
Community Manager
Community Manager

@nlynch91 Air reservations/itineraries should auto-match to the card transaction. If this isn't happening, it is likely the user added the air itinerary to a report before it was matched. The itinerary item will show in Available Expenses shortly after the booking is done whereas the card transaction might take a few days to appear. Users should let itinerary items sit in Available Expenses until they are matched. 


Thank you,
Kevin
SAP Concur Community Manager
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nlynch91
Occasional Member - Level 3

Hi Kevin,

 

Thanks, this is good to know. 

 

Cheers,

Niall