Tgates2
Occasional Member - Level 1

Transaction stuck in pending state

I cannot submit my expense report because I have an item that has been pending for two weeks. This is a transaction from a flight that was booked directly through Concur and has already posted to my corporate card. Also, why did Concur attach an e-receipt to the transaction that included the agency booking fee but then separate those charges making the total transaction not match the attached receipt? Who do I contact regarding these issues? Thank you

1 REPLY 1
KevinD
Community Manager
Community Manager

@Tgates2 I just went in and looked at your report. Looks like you were able to submit the airfare. In your Available Expenses, you can now delete the two items that correspond to the airfare expense. Since the card transaction has been submitted, these two items are no longer needed.


Thank you,
Kevin
SAP Concur Community Manager
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