The expense report shows "payment confirmed" but AMEX did not received it

[Bogdan_SE]

I made a hotel payment with corporate AMEX card and I submitted an Expense for it.
It was approved on 2nd June, but AMEX has not received it so far.
At the same time I can see under my Expenses that there is a pending card transaction. But is the same transaction which I included in the expense request and was approved.
AMEX is now going to apply penalties. I contacted them but they say the don't see any payment. 

[KevinD]

@Bogdan_SE I looked up your profile and the card assigned to you and from what I can see, this is what we call and Individual Billed/Individual Paid card. This means when you submit your expense report and it is fully approved, you will be paid the amount of the transactions on your assigned card and then are responsible to make a payment to AMEX. From your post, it sounds like you thought your company would be paying AMEX directly, but from what I see, that isn't the case. 

My suggestion would be to speak with your direct manager and confirm that you are supposed to make the AMEX payments once you receive reimbursement.