Single Row Itinerary Error

[dautry]

I am a new user, so this may be a simple fix.  I have searched here and found a few similar posts, but I am not able to correct the issue with the suggestions offered.  The error reads:

"This report contains at least one itinerary with a single itinerary row. An itinerary is not valid until it has at least two rows. Please add another row to complete the itinerary."

I would appreciate some guidance in order to get this report submitted.  Thanks for your help.

[PoojaKumatkar · Accepted solution]

Hi @dautry ,

Note - This error is from old UI and of legacy travel allowance setup. The screenshots provided below are sample screenshots taken from one of the documents given on community site for the similar issue. 

"at least one itinerary with a single itinerary ro... - SAP Concur Community

Follow below steps:

• Scroll through the Assigned Itineraries section to locate any Itinerary with only 1 line and select it.
• Click on Edit.

• The Travel Allowance for that day will then have all the necessary components to process the Travel Allowance.
• Click Next

 

On the adjustments tab, make the changes if applicable and click on update expenses.

If this answers your query, then please mark solution as accepted.

If this answers your query, then please mark solution as accepted.

[dautry]

Thank you for the information.  I finally figured out my problem.  Being a brand new user, somehow, I put my departing and returning flights on different lines.  Doing this kept me from being able to complete the "Add Stop" step in your directions.  The date for my return was greyed out.  Once I figured that part out, I deleted the return flight.  At that point, I was able to complete the steps in your instructions and submit the report.  Thank you again for your help!