Sent Expense to a closed account

lgasque

My bank account on file was a closed bank account. I updated my bank information to the new bank out, but the payment was already shown as "payment confirmed" before I updated my account info. I was expecting the payment to fail, but it did not. Is there a way to have this fixed?

KevinD

@lgasque have you spoken to the bank to see if the funds actually reached that account?

I agree with you that I would expect it to fail. Was the account showing closed in SAP Concur or did you actually close the account with the bank?

Thank you,
Kevin
SAP Concur Community Manager
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