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Sent Expense to a closed account
My bank account on file was a closed bank account. I updated my bank information to the new bank out, but the payment was already shown as "payment confirmed" before I updated my account info. I was expecting the payment to fail, but it did not. Is there a way to have this fixed?
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@lgasque have you spoken to the bank to see if the funds actually reached that account?
I agree with you that I would expect it to fail. Was the account showing closed in SAP Concur or did you actually close the account with the bank?
Thank you,
Kevin
SAP Concur Community Manager
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I closed the account with the bank.