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Hi, I have an expense for a hotel lodging where the requested amount doesn't match the total amount. The expense was auto-generated using the receipt image and is itemized. I have tried deleting and re-adding the expense at both the header and item levels. The charges consist of 2 nights + tax for each night for a total of 4 items. The amounts add up to the total perfectly--not 1 cent off. Can anyone assist me, please?
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@TurraPurra from what I see on your Travel Allowances, you are allowed $196 for the hotel room rate, but you paid $299. You are over by $103 per night, that is why you see a difference between Requested Amount and Total Amount. The hotel tax requested amount was also adjusted to be based off of the amount you are allowed to expense. In this case, the taxes were calculated as $31.26, which was taken from the allowable room rate amount of $196.
I'm not sure if you were aware of the allowable limit of $196. If not, this is something your company put in place. I think you might be responsible to cover the overage, but you would need to speak with your direct manager about this.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@TurraPurra from what I see on your Travel Allowances, you are allowed $196 for the hotel room rate, but you paid $299. You are over by $103 per night, that is why you see a difference between Requested Amount and Total Amount. The hotel tax requested amount was also adjusted to be based off of the amount you are allowed to expense. In this case, the taxes were calculated as $31.26, which was taken from the allowable room rate amount of $196.
I'm not sure if you were aware of the allowable limit of $196. If not, this is something your company put in place. I think you might be responsible to cover the overage, but you would need to speak with your direct manager about this.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
Thank you very much!