Rejected claim due to error: Cash claim over 90 days is not reimbursable

[Chkwu_01]

Hi Support team,

I have previously submitted the claim which has past the due date and error message mentioned to attach approval. I have create a new claim and attached the approval email but error shows -

Concur System11 Jun 2025 11:33

Cash claim over 90 days is not reimbursable. Please remove before resubmitting.

Could you direct or help with the contact to proceed with the claim as one off?

[KevinD]

@Chkwu_01 the message you see is a warning, not an error or a hard stop. You can submit the report again. 

However, in the audit trail it says that the report was returned during the External Validation step of the approval process. This means the report is being reviewed outside of your company. Usually these validations are very strict, so since the report transactions are over 90 days old, which is against company policy, the report possibly could be returned again.

If that happens, let me know and I'll give you the name of someone you can speak to at your company. 

[Chkwu_01]

Hi Kevin, yes I have tried to resubmit previously and got rejected again. Can you redirect me to someone please. Thanks!