Receipts not processed in mobile app

[Alexis]

I've been trying to upload receipts on the mobile app since yesterday, and they remain stuck in the "being processed" state (or rather the french equivalent "Traitement en cours"). 

It has been working for 1 or 2 after some time, but most remain in this state since yesterday. 

They are also impossible to delete. 

Any known issue or way to solve?

Addendum: since my message, my receipts have been eventually processed. Don't know if anyone did something. 

I'm only having 2 expenses stuck in that state now (which can be deleted, but I cannot do that given their status "being processed"...)

[KevinD]

@Alexis have you tried force quitting the app and also shutting down your phone and rebooting? 

[Alexis]

This did not work. 

As mentionned in my earlier post, most of my receipts were eventually processed except 2, who entered the state "processing error" after few days, which allowed me to delete them. 

we can close the topic, thanks for the help!

[Winch]

I am also experiencing this issue since Friday. I have 5 receipts stuck processing. I cant delete them. Restarted my phone, no fix. I signed out, no fix. I uninstalled and reinstalled app, no fix. Anybody find a solution?

[theck99]

Half a year later same issue, receipts stuck in "Analyzing". Force app to close and rebooting doesn't solve issue.

[KevinD]

@theck99 we had a small degradation on Monday. Issue should be fixed.

[theck99]

Receipts eventually processed. I never had this happen before so I was looking for forum insight. Thank you for your response.