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Pmyers
New Member - Level 2

Receipt is black

Anyone else currently having an issue when they attach a receipt it shows up as a black document.  The thumbnail display as normal but when i click on the image to review it, it shows up as just a fully black and blank page.

3 REPLIES 3
KevinD
Community Manager
Community Manager

@Pmyers is the receipt still showing black? Sometimes the imaging service needs a few minutes to "catch up". 

 

I just looked at all the receipts you attached to your current expense report and I was able to see them.


Thank you,
Kevin
SAP Concur Community Manager
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Pmyers
New Member - Level 2

Yes.  Its only some of the receipts.  Manager has informed me they are noticing it on other employees expense reports. 

KevinD
Community Manager
Community Manager

@Pmyers hmmm....your receipts showed just fine for me. Did you try using a different browser to sign in to see if the same issue is there?


Thank you,
Kevin
SAP Concur Community Manager
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