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Receipt is attached but getting missing receipt error.
I've had multiple people say they have attached the receipt to an expense but the report say's there isn't a receipt attached. The only way to fix this is to void the expense line and start that expense over. Why is this happening and is there a fix?
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@Kgrengs are your users still having this issue today?
Thank you,
Kevin
SAP Concur Community Manager
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I am also having this issue. Seems like a completely new layout for expenses as well... Anyway to get back to the old system? I normally browse my receipts and attach to the expense... Much quicker that way.
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Yes, this is still an issue.
Thanks,
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Before I was able to upload but not attach the receipt to an expense, now when i try to open the receipts dialog i get this:
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I cannot get them to work going to receipts@concur.com or uploading in Concur. Hopefully they will get this fixed soon.
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@KevinD this has been broken for over a day now for multiple customers, could we please get the receipts issue resolved?
Here is the error code I get: b6f94bf1-e66d-4634-9aad-25ed7c60d606
Looking at receipts for past reports is also broken, says "Receipts are not available, try again later".
EDIT : looks like an incident is ongoing https://open.concur.com/details/p1/us/Imaging/Current%20Status
Thanks!