scotthaithcock
New Member - Level 1

Processing a refund

I have an incorrect charge of 6.99 for a lunch I did. The company refunded the 6.99 so I have a negative 6.99 entry as well. How do I resolve these. They cancel each other out but I can’t delete the charges. 

1 REPLY 1
KevinD
Community Manager
Community Manager

@scotthaithcock if both charges are still in your available expenses, add them both to the same report. They will zero each other out. If your company doesn't allow for a zero amount report, you will need to add some other expenses to the report. If you don't have any other charges, you will need to wait until you have some to add to the report. 

 

I would try to submit with the zero amount and see if it goes through or not. If not, then you'll need to wait for more charges.


Thank you,
Kevin
SAP Concur Community Manager
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