Problem with loading receipts

[kjma245]

We are seeing an issue being reported by some of our users having issues when loading receipts.  When attempting to verify uploaded receipts within Concur the user sees a blank screen:

And when it is opened it looks like this:

Is this issue currently being seen by others and is Concur working to resolve?

Thanks- 

[KevinD]

@kjma245 are they checking the image immediately after attaching? If so, they might just need to wait a minute or so for image to fully process.

[carmel_rochon]

This happens to me all the time, even on receipts that were uploaded days prior to opening it to check. The only solution I have found it to refresh the page, and then it usually fixes the problem.. works about 9/10 times lol, sometimes I have to refresh 2 or 3 times in order to view the receipts.