Wondering if anyone else has had a similar issue...
We've had several reports stuck in a payment loop since May. The Payment Demand Status was going from Accepted to Declined on a daily basis. Since there was technically no Financial Posting failures, we didn't see these until something else came up and we found a slew of reports stuck. This has happened on other occasions as well.
We have fixed the reports. Our integration team determined the root cause is stemming from Concur allowing emojis! We are currently working to see what we can do to prevent this. But essentially if a user puts an emoji somehow into the expense report, it prevents successful financial posting causing an infinite loop.
Anyone else have anything like this happen?
