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Is there a way to change the frequency of receiving the emails for overdue credit card transactions? I believe employees now receive an email every two weeks and we'd like to change that to every three weeks.
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What you might look into is the Email Reminders configuration. We have a reminder in there that matches this description. See more here: https://help.sap.com/docs/CONCUR_EXPENSE/bb83754b1c5541808d50c09901e11475/18804fc86f091014aa8fcb4c86...
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@ADehetre you'll need access to the Email Reminders screen. Once there, select the reminder, click Modify. The use the Frequency option and select X number of days. Change to 21.