Outstanding transactions

[garywilson22]

Im getting emails telling me i have outstanding transactions and that if they dont get settled the company card will be revoked. I have checked but the last expense submission has cleared the balance of the company card and settled any outstanding transactions. Some of the available expenses are old ones before we moved to the system and i cant submit expenses for them. How do i close these ones down as settled against the corporate card? Everything has been reconciled from myside and i dont know how to stop getting these emails or fix the issue.

[KevinD]

@garywilson22 if you see old transactions in your Available Expenses, those are why you are getting the emails. I can see that your card was assigned on July 31, 2025. I don't know which of the transactions you currently see in the Available Expenses were actually after you started using SAP Concur. The old transactions that don't need to be submitted can be hidden by your company card administrators. Once hidden, that should stop the emails. 

I'll send you a private message with some names.