Old approved Expense report still showing up for user upon log in

[Oksana_S]

Our company uses CBCP. I have a user whose first report is still showing up when he logs into Concur. I saw on the forum that people are talking about the unclosed batch, but I do not believe this is the case here due to the payment method (CBCP). Please advise on how to achieve that report for the user. 

[KevinD]

@Oksana_S could you send me a private message with the name of the employee please? To send me a private message, click my username (KevinD) then click Message. 

I do have an idea of how you can get it to be removed. In the meantime, that report sitting there won't affect anything. 

[Oksana_S]

The message is sent. Thank you!