Nothing showing up in Approvals

[Paul5]

An employee has sent in 3 expense reports for my approval. He sent me a screen shot of the requests from his Concur page. It has been several days and I still see NO reports in my Approvals. How do I fix this? How can I talk to someone at Concur? Is that a paid level service to be able to talk to them?

[KevinD]

@Paul5 hello there. Our Support service is a paid service. However, you have found this Community and I'm here to help. I won't even charge you. LOL. 

If you could send me a private message here on the Community with the name of the employee, I will take a look. Disclaimer, I cannot promise a resolution, but my solve rate is pretty good. To send me a private message, click my username (KevinD) then click Message.