No Reimbursement

[Annmariep04]

Hello,

I have been trying for months to receive my reimbursements! I have tried to message - I have sent in the things they "were missing". The invoices that valid with everything needed and no questions asked have still not been reimbursed. This has been months. When I ask any questions about receiving my reimbursements I hear NO reply. When they give a excuse not to reimburse me I send them exactly what they need. I have even offered to give them copies of my bank account showing exactly where items have been withdrawn. NO reply! I guess my question is who do you contact to receive money you spent out of the account that I have taken out of my personal bank account to use for expenses at the workplace. I have NEVER had to deal with a situation like this before. 

Thank you,

Annmarie

[carmel_rochon]

I'm assuming you have been contacting your finance/accounting department, and they are the ones who have not been responsive? If you have an HR department at your company, I would recommend going to them. It's extremely frustrating that this is happening to you,  and if you voice your concern to someone in HR, I'm sure they will be able to accelerate things for you, or at the very least get some more answers from the department that is withholding information. I would show them every instance of attempted communication and reconciliation so they have the full story and can see that you have been trying repeatedly to have the situation resolved. 

If you have no HR department, I would just keep cold calling the department that is causing the backlog until I get someone on the phone who is able to help me. Not a pleasant situation, but sometimes it needs to be done I guess.

Hopefully you are able to get this squared away soon! 

[KevinD]

@Annmariep04 sorry to hear about the experience you are having. I don't know why your company would be so casual with your expenses and reimbursements and not try to get you reimbursed. If you have reached out to Accounting, Finance, and Payroll, you might, if you haven't already, speak to your direct manager about this. I would try and move this issue up the ladder. If you go to your boss who then goes to their boss and so on, eventually someone with a really high title might start making some calls and inquiries.

I'm sending you a private message with some names.