No E-mail exception for Invoice capture that was rejected

[amitvarian]

Hello,

We need to have a feature to send e-mail for invoice capture that was rejected, as of the moment that is not configurable.

Could you please check if the said option can be added in Concur?

[PoojaKumatkar · Accepted solution]

Hi @amitvarian ,

To enable the Capture Processing Admin feature, you must have unrestricted access to the Concur system. If you already have unrestricted access but the option is still not visible, you may raise a support case with Concur for further assistance.

If you do not have unrestricted access, you can directly raise a case with Concur and request them to configure the exception email.

Role Required - Invoice Configuration administrator (Unrestricted)

Required Roles | SAP Help Portal

Configuring: Options in the Other Settings Tab | SAP Help Portal

If this answers your query, then please mark solution as accepted