nicolesantiago
Occasional Member - Level 2

New Users Not Receiving Travel Confirmations

The new user isn't receiving emails from this address:  noreply@concursolutions.com

 

Emails from this address come after someone has booked a trip through Concur.  The email has the preliminary booking and populates to calendars. 

 

I put in a ticket with our IT department and they said she hasn't received any emails from this email address.

 

This leads me to believe that it is on the Concur end.

 

What are your thoughts on this?

 

Thanks!

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