Solved: Re: Missing Receipt Declaration Help

CalvinJosey711

Hello,

I am very new to Concur and was told I need to create a missing receipt form in order to process the charge for repayment. When I highlight the charge and hit the button to create it, the "accept and create" tab is greyed out and cannot be clicked. The charge is for 41$ so the receipt is required but the missing receipt form will not generate. If anyone can help me with this, I would greatly appreciate it. I have had this charge sent back from my manager a few times now and need to get it figured out. Thank you!

CalvinJosey711

I had to remove the charge from the report, then click on the receipt in expenses, separate the charge so the receipt was taken off, place the separated charge on the report (no receipt attached), and then I was able to apply the missing receipt. Hopefully this helps!

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KevinD

@CalvinJosey711 I replied to your private message. 🙂

Thank you,
Kevin
SAP Concur Community Manager
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scsdavidson127

KevinD - I'm having the same problem. Could you drop a note to me as well?

CalvinJosey711

I had to remove the charge from the report, then click on the receipt in expenses, separate the charge so the receipt was taken off, place the separated charge on the report (no receipt attached), and then I was able to apply the missing receipt. Hopefully this helps!